Dear [Customer's Name]

Thank you for your inquiry regarding the [specific detail, e.g., "logo dimensions on the outer carton", "English version of the QC report"].

This is to confirm that we can absolutely meet your requirements.

To ensure your project stays on schedule, we have prepared the sales contract with the key details as follows:

• Delivery Date: October 15, 2024 (5 days ahead of your required date)

• Payment Terms: 30% T/T in advance, 70% against copy of B/L

• Packaging: Customized crush-proof cartons as requested (design draft attached)

Could you please review and confirm the contract today? Upon your confirmation, we will immediately secure the production slot to guarantee on-time delivery.

Best regards,

[Your Name]

• 信号2：主动同步"内部动态"（工厂扩产/老板来访/项目节点）

• 潜台词："我需要尽快锁定供应商，别让机会溜走！"

• 应对策略：用"紧迫感"呼应客户的"时间焦虑"，推动决策。

Hi [Customer's Name],

Thanks for sharing the update on your [specific situation, e.g., "factory expansion next month", "CEO's visit to China"].

We fully understand the urgency to finalize the supplier. To support your timeline, we have reserved a production slot from Oct 1st to Oct 15th exclusively for you.

If we can receive the order this week, we are pleased to offer:

• Priority production (which shortens the lead time by 7 days);

• 10 extra mirror cabinets at no cost as a guarantee of our commitment.

  
  

Would you prefer to sign the contract online, or shall I send you the physical copy?

Looking forward to your reply.

Best regards,

[Your Name]

英文邮件模板：

Dear [Customer's Name],

As requested, please find the [Requested Document, e.g., "COA (Certificate of Analysis)", "Brand Authorization Letter"] attached for your internal process. The key sections are highlighted for your quick reference.

Furthermore, to expedite the process, we support flexible payment terms such as [L/C at sight] or [30% T/T deposit]. If you have a preference, we can coordinate with our bank immediately.

The proforma invoice (PI) is also attached, filled with all the product specifications and quantities we discussed.

Please check and confirm. Once we receive your confirmation, we can promptly schedule the production.

Best regards,

[Your Name]

• 信号4：多次确认"价格有效期"（"这个价格能保留多久？"）

Hi [Customer's Name],

You raised a very important point regarding the price validity.

Please note that our current quotation is based on the stable costs of [e.g., "raw materials", "exchange rate at 6.8"]. This offer will expire by [Specific Date, e.g., "September 30th"].

After this date, we may see a potential price adjustment (e.g., up to 5% increase due to material cost fluctuation), and the production schedule will be fully booked, leading to a probable 10-day delivery extension.

To help you lock in the best price and guaranteed delivery time, we strongly advise confirming the order within the next two days.

As an incentive, we can apply for [e.g., "free sample testing", "one-year extended warranty"] for your order.

Let us know your decision soon.

Best regards,

[Your Name]

英文邮件模板：

Dear [Customer's Name],

Thank you for your attention to the contract terms, especially the liability clause.

We stand behind our commitment, which is clearly stated in our contract:

• If the delivery is delayed for more than 5 days due to our responsibility, a 2% penalty of the order value will be applied.

• If the product quality fails to meet the agreed standards (as per the attached inspection criteria), you are entitled to request replacement or a full refund.

  
  

To provide you with extra confidence, we can add a clause: "Upon successful delivery of the first order and if customer satisfaction reaches 95% or above, all subsequent orders will enjoy a 10% discount."

The contract is ready for your review. Would it be possible for you to sign it today? The production team is ready to start immediately upon your confirmation.

Sincerely,

[Your Name]